Privacy Policy
Last updated: April 2026
1. Introduction
Shoes.be ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our platform, in accordance with the General Data Protection Regulation (GDPR) and Belgian privacy law.
2. Data Controller
The data controller for Shoes.be is [Company Name], [Address], Belgium. For privacy-related inquiries, contact us at privacy@shoes.be.
3. Data We Collect
We collect: (a) Registration data: name, email address, username, preferred language; (b) Business listing data: shop name, address, phone, website, images, opening hours, services; (c) Usage data: pages visited, search queries, browser type, IP address; (d) Review data: reviewer name, star rating, comment.
4. Purpose of Processing
We process personal data to: operate and maintain the Shoes.be directory; allow shop owners to manage their listings; moderate and publish user reviews; send transactional emails (account verification, activation notifications); improve the platform based on usage analytics; comply with legal obligations.
5. Legal Basis
We process personal data on the following legal bases: (a) Performance of a contract — for registered shop owners; (b) Legitimate interest — for analytics and platform security; (c) Consent — for non-essential communications.
6. Data Sharing
We do not sell personal data. We may share data with: (a) Hosting and infrastructure providers (data processors under GDPR); (b) Legal authorities, if required by law. Business listing data (shop name, address, phone, website) is publicly visible on the platform as its primary purpose.
7. Data Retention
We retain personal data for as long as your account is active or as required by law. Business listing data remains in our system until you request deletion. You may request deletion of your account and associated data at any time.
8. Your Rights (GDPR)
Under GDPR, you have the right to: access your personal data; correct inaccurate data; request deletion ("right to be forgotten"); restrict or object to processing; data portability; lodge a complaint with the Belgian Data Protection Authority.
9. Cookies
Shoes.be uses essential cookies for platform functionality (authentication, session management). We do not use tracking or advertising cookies without your consent. A cookie notice will be shown on first visit.
10. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure.
11. Changes to This Policy
We may update this Privacy Policy. We will notify registered users of significant changes. Continued use of the platform constitutes acceptance of the updated policy.
12. Contact
For privacy questions or to exercise your rights, contact us at privacy@shoes.be or via the contact form on our Services page.